100% Money Back Guarantee | Innovative Signs
The Only Guarantee of Its Kind

“If I Don’t Like My Plaque,
May I Return It for a Full Refund?”

Almost every plaque company stands behind their products. Innovative Signs is the only one that stands firmly behind you.

100% Money Back Guarantee, No Kidding

If you don’t like your plaque, return it in its original condition and receive either a full refund or a full credit toward another product.

Why Our Money Back Guarantee Exists

Because we want you to be happy with your plaque, and this is the only way we know how to accomplish that. You should be able to order a different plaque or get your money back. You shouldn’t be stuck with something you don’t like.

It’s a Custom Product. How Can We Take It Back?

To put it bluntly: we’re willing to take the loss. We’d rather absorb the cost of a return than let you keep a plaque you’re not happy with.

What We Do to Make Sure You Never Get There

We want a “wow” moment when you open the box, so we work to eliminate surprises long before that:

  • Real photographs of real plaques. No computer-generated renderings or simulations. Every example was photographed with real attention to lighting, texture, and color.
  • Real customers, not samples. The plaques we show you weren’t made to look better than reality, they were purchased by our own real customers. That gives you an honest picture of our design work.
  • One designer, start to finish. You work one-on-one with the same designer who creates your artwork, someone with a real stake in getting your plaque right.
  • Multiple inspections before it ships. Every plaque passes through several quality checks during manufacturing. With a guarantee like this, accuracy has to be right the first time, or we pay for it.
Are We Perfect?

Absolutely not. We’re human, and we make an occasional mistake just like everyone else. If we make one on your plaque, we’ll own up to it and make it right as quickly as possible. Our money back guarantee exists precisely because trust matters more than being flawless. Learn more about how the FTC defines consumer guarantees.

What’s the Catch?

There Isn’t One. Here’s What We Ask of You.

  1. Understand what you’re ordering. Ask questions if anything is unclear. We’ll explain whatever you need to know before you commit.
  2. Proof your inscription, then proof it again, backwards. Spelling errors and incorrect information are the number one mistake people make. Because you approve the final proof, we can’t refund a purchase for an error you signed off on, but we’ll give you a generous discount on a remake.
  3. Review our Warranty and Legal Statement before purchasing, so you know exactly what’s covered.
  4. Keep the plaque in original, new condition and call us for approval before returning it. Re-pack it using the original packaging and ship it prepaid and insured, at your expense.
  5. Return it within 30 days of delivery.

If You Find Another Company Offering a Similar Guarantee

Ask Them the Golden Question

“If I don’t like my plaque, may I return it for a full refund?”

At Innovative Signs, your answer will be:

Yes.

Ready to Start Your Plaque?

Call and a designer answers. The same designer who will build your plaque from scratch. Free design proof and exact quote before you spend anything.