Terms of Use &
Warranty Statement
Last updated: September 1, 2026
Please read these Terms of Use and Warranty Statement (“Terms”) carefully before using innovativesigns.com (the “Site”) or purchasing products from Innovative Signs, Inc. (“Innovative Signs,” “we,” “us,” or “our”). By using the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site or place an order.
Part 1: Website Terms of Use
1. Use of This Site
This Site is provided for informational purposes and to facilitate quotes, design proofs, and orders for custom bronze and metal plaques and related signage. You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of, this Site by any third party.
2. Intellectual Property
All content on this Site — including text, photographs of completed plaques, graphics, logos, design layouts, and the Site’s overall design — is the property of Innovative Signs, Inc. or its licensors and is protected by U.S. and international copyright and trademark law, except where a specific photograph or graphic is identified as the property of a third party (such as a customer’s own logo or agency seal reproduced with permission for a completed project). You may not reproduce, distribute, modify, or create derivative works from this content without our prior written consent.
“Innovative Signs,” our logo, and any product names identified with the ™ symbol are trademarks of Innovative Signs, Inc. Third-party trademarks, logos, and agency seals referenced or depicted on this Site remain the property of their respective owners and are used with permission or in connection with a completed customer project.
3. Customer Testimonials
Customer comments, letters, and reviews presented on this Site, or via any other Innovative Signs media including PDF brochures, were provided by actual customers voluntarily and without compensation of any kind. They were also provided without solicitation, which we believe reflects the typical experience of our customers. We are not perfect, and on rare occasions we have made mistakes that resulted in an unhappy customer — those instances are the exception, not the norm, and we stand behind our 100% Money Back Guarantee precisely because of that.
4. Accuracy of Information
We make reasonable efforts to keep pricing, product specifications, and turnaround-time information on this Site accurate and current. However, pricing and lead times are estimates until confirmed in a written quote, and final specifications for any project are established in the design proof you approve before production begins. We reserve the right to correct errors, inaccuracies, or omissions on the Site at any time without prior notice.
5. Limitation of Liability
To the fullest extent permitted by law, Innovative Signs, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, this Site, even if we have been advised of the possibility of such damages. This Site and its content are provided “as is” without warranties of any kind, either express or implied.
6. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law principles. Any dispute arising from these Terms or your use of the Site shall be resolved in the state or federal courts located in Seminole County, Florida, and you consent to the personal jurisdiction of those courts.
7. Changes to These Terms
We may revise these Terms at any time by updating this page. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
Part 2: Product Warranty Statement
This warranty statement applies to all Innovative Signs, Inc. products and is in lieu of all other warranties, whether express or implied.
8. Disclaimer of Warranties
Innovative Signs, Inc. disclaims any warranty of merchantability or fitness for a particular purpose. Our sole obligation under this warranty is to replace the quantity of product proven to be defective in material or workmanship. Innovative Signs, Inc. shall not be liable for any injury, loss, or damage, direct or consequential, arising out of the use of, or the inability to use, our products.
Before using any product, the customer is responsible for determining its suitability for the customer’s intended use, and the customer assumes all risk and liability in connection with that use. The foregoing may not be altered except by a written agreement signed by an officer of Innovative Signs, Inc.
9. The 100% Money Back Guarantee
Separately from the limited warranty above, Innovative Signs, Inc. also offers our 100% Money Back Guarantee, which allows a customer to return a plaque in its original condition for a full refund or full credit toward another product. The Money Back Guarantee is our voluntary commitment to customer satisfaction and has specific terms and conditions. See our full Money Back Guarantee page for complete details, including the 30-day return window and return process.
10. Proofing and Approval
Every order includes a design proof for your review before production begins. You are responsible for carefully reviewing the proof for accuracy — including spelling, dates, names, and layout — before approving it. Because our products are custom-manufactured to your approved specifications, we are unable to offer a refund under the Money Back Guarantee for errors that were present in, and approved on, the final proof. If an error is discovered after approval, contact us; we will work with you on a fair resolution, which may include a discount on a corrected remake.
11. Government and Institutional Orders
Orders placed under a government purchase order, cooperative purchasing agreement, or institutional contract are additionally governed by the specific terms of that purchase order or agreement. Where those terms conflict with this general warranty statement, the terms of the applicable purchase order or contract control.